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About Me

MTIN is a full service consulting firm with over 15 years of experience. We specialize in ISP networks.  Other clients include enterprise, education, government, and SOHO.  We have Mikrotik, Cisco, and other certified engineers on staff.

Mikrotik Support.rif File viewer

Mikrotik has now released a utility for viewing the files generated into the support.rif format.  Great for getting an overall view of a problem mikrotik.  It is an online only tool.  Just another thing we have at our disposal for diagnosing [...]

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April 1st, 2010 | Tags: Mikrotik, rif, support | Category: Hardware, Mikrotik | Leave a comment

Starting a WISP - Backend Systems

To have a basic foundation for your network you should have the following BackEnd systems:

1. Monitoring.
2.Technical Support Tracking (aka trouble ticket)
3.Billing (you want to get paid right?)

There are other systems & functionality you can add in as you grow but the above 3 are the most important.  Now let’s discuss them.

Monitoring. You want to know if [...]

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November 30th, 2009 | Tags: monitoring, Staring A WISP, support, WISP | Category: Mikrotik, WISP, Wireless | Leave a comment