As the snow is melting off during the 50 degree days I have a moment to pause for some of the things coming in 2018.
One of the things we will be working on is some tweaks to our pricing and support structure. Over the past year, we have been moving to a deeper relationship with our clients. This helps me provide better support as well add stability to income. MTIN will be rolling into a more personalized service for clients in the upcoming months. This will mean more one-on-one attention to clients. With this, we will still be doing “walk-in clients” but only as time allows. Customers with service contracts and retainer balances will get priority.
Secondly, partnerships with other companies will become a way we will be able to provide customers with a great experience.
We look forward to this new year!