{"id":2803,"date":"2019-02-03T19:21:57","date_gmt":"2019-02-03T19:21:57","guid":{"rendered":"http:\/\/www.mtin.net\/blog\/?p=2803"},"modified":"2019-02-03T19:21:57","modified_gmt":"2019-02-03T19:21:57","slug":"2019-mtin-pricelist","status":"publish","type":"post","link":"https:\/\/www.mtin.net\/blog\/2019-mtin-pricelist\/","title":{"rendered":"2019 MTIN pricelist"},"content":{"rendered":"<p>MTIN\u00a0is announcing changes to our pricing structure effective March 1, 2019. In order to simplify things, we are consolidating into two different pricing structures.<\/p>\n<hr \/>\n<p><strong>Non-Contract Customer<\/strong><br \/>\n$139 per hour during normal business hours (8am-5pm EST time)<br \/>\n$159 per hour for after hours and weekend<br \/>\nFirst come first serve. No SLA.<br \/>\nMinimum of 1 hour<\/p>\n<hr \/>\n<p><strong>Contract Customer<\/strong><br \/>\nNormal Business Hours (8am-5pm EST time)\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0$91 per hour<br \/>\nLate night &amp; Weekend support\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0$110 per hour<br \/>\n<em>Must Purchase in 6-hour blocks ahead of time to meet response times below for any non-scheduled work.\u00a0 After hours work can be scheduled ahead of time for normal business hour pricing.<\/em><br \/>\nAll contract customers will incur a minimum of 1 hour per month.<br \/>\nSLA Response<br \/>\nNormal working hours (3-hour maximum)<br \/>\nLate night and weekend (4-hour maximum)<\/p>\n<p>All existing customers with time balances will not be affected at this time.<\/p>\n<hr \/>\n<p><strong> Project\u00a0Rates<\/strong><br \/>\nFor customers who need specific projects, we offer our 6-hour block of time at a discount of $89 per hour.\u00a0 There is no SLA includes as projects are agreed for a completion date when taken on.\u00a0 Project rates do not include support on anything but the project.\u00a0 If additional support is needed it can be billed at the above rates.<br \/>\nProjects are negotiated on a case by case basis based upon the scope of work, time frame needed, and other circumstances.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MTIN\u00a0is announcing changes to our pricing structure effective March 1, 2019. In order to simplify things, we are consolidating into two different pricing structures. Non-Contract Customer $139 per hour during normal business hours (8am-5pm EST time) $159 per hour for after hours and weekend First come first serve. No SLA. Minimum of 1 hour Contract [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[57],"tags":[],"jetpack_publicize_connections":[],"aioseo_notices":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6VLMf-Jd","jetpack-related-posts":[{"id":2020,"url":"https:\/\/www.mtin.net\/blog\/mtin-announces-forthcoming-2018-pricing-changes\/","url_meta":{"origin":2803,"position":0},"title":"MTIN announces forthcoming 2018 Pricing changes","author":"j2sw","date":"February 6, 2018","format":false,"excerpt":"In an effort to better serve customers MTIN is changing some of our pricing structure. We are moving toward a limited availability structure to guarantee availability to our core customer base while recognizing a one-size-fits-all solution isn't for everyone. Tier 1: Customers without a service contract or retainer $109 per\u2026","rel":"","context":"In \"pricing\"","block_context":{"text":"pricing","link":"https:\/\/www.mtin.net\/blog\/tag\/pricing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2430,"url":"https:\/\/www.mtin.net\/blog\/mtin-announces-new-plans-effective-october-31-2018\/","url_meta":{"origin":2803,"position":1},"title":"MTIN announces new plans effective October 31 2018","author":"j2sw","date":"September 10, 2018","format":false,"excerpt":"Due to several opportunities, MTIN is moving toward collapsed support plan style.\u00a0 We\u00a0will only be offering a contract support model and best effort service. Contract Support Customers purchase a minimum 5 hour block for $445. Rates are billed as follows. Normal Business Hours (8am-5pm EST time)\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u2026","rel":"","context":"In &quot;Site News&quot;","block_context":{"text":"Site News","link":"https:\/\/www.mtin.net\/blog\/category\/site-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1106,"url":"https:\/\/www.mtin.net\/blog\/mtin-announces-new-pricing-tiers\/","url_meta":{"origin":2803,"position":2},"title":"MTIN announces new pricing tiers","author":"j2sw","date":"April 20, 2016","format":false,"excerpt":"MTIN is happy to announce support tiers for our clients. \u00a0This allows us to grow, while still being in budget range of the smaller operators. \u00a0This is our first rate increase in over 3 years. \u00a0By breaking our rates into two tiers this allows us to grow our increasing client\u2026","rel":"","context":"In &quot;Site News&quot;","block_context":{"text":"Site News","link":"https:\/\/www.mtin.net\/blog\/category\/site-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":488,"url":"https:\/\/www.mtin.net\/blog\/mtin-introduces-mnet-service-for-mikrotik-and-ubiquiti-routers\/","url_meta":{"origin":2803,"position":3},"title":"MTIN introduces Mnet service for Mikrotik and Ubiquiti routers","author":"j2sw","date":"January 26, 2016","format":false,"excerpt":"MTIN is excited to announce our newest support offering, Mnet. Mnet allows customers using Milkrotik and Ubiquiti routers an option of a tiered support level on a per device basis. This allows customers a guaranteed support level at a fixed price. This is an enterprise level support option for critical\u2026","rel":"","context":"In &quot;Mikrotik&quot;","block_context":{"text":"Mikrotik","link":"https:\/\/www.mtin.net\/blog\/category\/mikrotik\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1650,"url":"https:\/\/www.mtin.net\/blog\/mtin-announces-the-support-crate-plan\/","url_meta":{"origin":2803,"position":4},"title":"MTIN announces the support crate plan","author":"j2sw","date":"July 10, 2017","format":false,"excerpt":"Are you a WISP who needs just a little help now and then? Need a sanity check on configuration changes? Need someone who knows your network enough to say whether you need that most recent software upgrade? \u00a0Don't have a big budget for the occasional issue? Need peace of mind\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/www.mtin.net\/blog\/category\/news-2\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2887,"url":"https:\/\/www.mtin.net\/blog\/data-center-tiers\/","url_meta":{"origin":2803,"position":5},"title":"Data Center Tiers","author":"j2sw","date":"February 26, 2019","format":false,"excerpt":"Tier 1 = Non-redundant capacity components. things such as power have single feeds. 99.671% Uptime no redundancy 28.8 Hours of downtime per year. Tier 2\u00a0= Tier 1 + Redundant capacity components. 99.749% Uptime Partial redundancy in power and cooling Experience 22 hours of downtime per year Tier 3 = Dual-powered\u2026","rel":"","context":"In &quot;Data Center&quot;","block_context":{"text":"Data Center","link":"https:\/\/www.mtin.net\/blog\/category\/data-center\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/posts\/2803"}],"collection":[{"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/comments?post=2803"}],"version-history":[{"count":1,"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/posts\/2803\/revisions"}],"predecessor-version":[{"id":2804,"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/posts\/2803\/revisions\/2804"}],"wp:attachment":[{"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/media?parent=2803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/categories?post=2803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mtin.net\/blog\/wp-json\/wp\/v2\/tags?post=2803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}